Terms and Conditions

This Agreement was last modified on 09/26/2017.

Please carefully read these Terms and Conditions prior to using this website.  Important information regarding your rights and obligations, as well as the limitations and exclusions are in these Terms and Conditions.  To the fullest extent permitted by law, you confirm and acknowledge your unconditional agreement to, and acceptance of, these Terms and Conditions when you order any product from Vitruvia, PLLC.  If you do not accept these Terms and Conditions then do not order any product from Vitruvia’s website.

Terms and conditions:

The following terminology applies to these Terms and conditions, Privacy Statement and Disclaimer Notice and any or all agreements:  “Client”, “You and Your” refers to you, the person accessing this website and accepting the terms and conditions of Vitruvia’s website.  “The Company”, “Ourselves”, “We” and Vitruvia refers to our Company.  All terms refer to the acceptance and consideration of payment necessary to receive payment for the product that you, the Client has ordered.

Product descriptions on this site have been taken directly from the manufacturers.  We are making no claims on efficacy, studies, or statements that have been made by the manufacturers.  We fully acknowledge that supplements are not regulated by the FDA and have not been evaluated by the FDA.  Our products should only be used with the guidance of a physician and should be fully disclosed to any health care professionals that are providing medical treatment for you.  Information and use of these supplements is not intended to diagnose or treat medical conditions and should only be used with the direct supervision of your physician.

Privacy:

We are committed to your privacy as a user of our website.  Your information will never be sold or shared with other vendors or third party.  All information collected is for the sole purpose of processing your order.  We use industry-standard SSL-encryption to protect data transmissions but realize that no data transmission over the internet can be considered 100% secure.  Any information you voluntarily give you waive any constitutional, statutory, or common law right to privacy which you might otherwise claim in such information.  The information you voluntarily provide may be used to help improve our users experience.  You will also receive periodic newsletters from Vitruvia.  You may opt out of the newsletters at any time and this will not impact your ability to order off of our site.  Please see our PRIVACY POLICY for more information.

Payment:

It is your responsibility to obey all applicable local, state, and federal laws in regards to possession of any product from this website.  By placing an order, you acknowledge that the use of the products will be at the recommended dosage and in a lawful manner.  Just because an order is placed it does not confirm acceptance of that order.  We have the right to deny purchase of any product on our site to any individual.  We reserve the right to limit the order quantity on any product.  We may also require additional information prior to shipping of an order and reserve the right to deny an order.

By placing an order, you authorize Vitruvia, PLLC, to charge the credit card/debit card you provided.  If your credit card is declined, you will be notified at the time that your payment has failed.

Website Content:

All products and product information are subject to change at any time without notice.  Products often change labels and make improvements to their ingredient list.  We will not notify you of any changes in these products and it is your responsibility to verify the label when purchased, especially if you have known allergies to certain ingredients.  Vitruvia makes every effort to ensure that product descriptions are accurate and current but despite this effort this website may occasionally be inaccurate, incomplete, or out of date.  To the fullest extent permitted by law, Vitruvia makes no representation as to how complete, current or accurate the products on this website are.  Products listed may have different ingredients, be discontinued or unavailable.

Return Policy:

1.  Returns:  you have the right to return a product within 30 days of shipping, provided the product is unopened and its in the original packaging with all labels intact.  If you have received a damaged product please call our office to discuss the exchange of this product.

2.  Return procedure:  please call our office to discuss your return

3.  Refunds:  your refund will be for the price of purchase and will be refunded in the form of payment you used at the time of purchase.

Shipping policy:

We will make every effort to ship your products the next working business day.  Friday and weekend orders will typically go out on Monday.  We ship using the United States Postal Service so if special instructions are needed please call our office in advance of placing the order.  We do NOT ship to any country outside of the United States from the website.

Autoship (recurring) Orders:

The following autoship Terms and Conditions apply when you enroll in our autoship option:

You must have an account, a valid email address, and a credit card and/or debit card to participate in the autoship Program.

When you place an autoship order, Vitruvia will automatically place and ship an order for your selected autoship item(s), on a scheduled date determined by your order frequency selection on your initial autoship order. When you place an autoship order, the credit card you provided for subsequent autoship orders will be charged until you cancel your autoship order. Unless modified by you, the credit card you used to set up the initial autoship order will be charged for subsequent orders. Subsequent orders will be charged the day the order is placed.

If your credit card is declined at the time of autoship order placement, your order will not be placed.  You will be notified by email that your autoship payment has failed and you will have the opportunity to update your credit card information. Once your payment information is corrected, your autoship order will be processed.

Credit Card and Debit Card payment will be the only valid payment types accepted for autoship order payment.

Each autoship order will automatically have 10% deducted from the sales price of the item.  Tax and shipping are not included in the deduction.

You will have an opportunity to cancel your autoship order prior to the order being shipped if you respond

within the designated time frame.  Once autoship orders have been processed they are subject to our refund/return policy.

Autoship Order Backordered Items:

Occasionally an autoship product may be on backorder.  Any backordered autoship item(s) will be shipped as soon as they become available.

Cancellation of Autoship Orders:

You may cancel your autoship subscription by going to the My Account section and clicking on the autoship Management page. Or you can call our office at 405-608-4447.  You may modify or cancel your autoship order at any time before the subsequent order is processed.

Please be advised that canceling an autoship order will stop all future shipments of that order.To resume your autoship order after you cancelled it, you will need to create a new autoship order.

Changing of Your Autoship Order:

Modifying subsequent autoship orders is easy. Simply log in to your account and click “autoship Management” to update your autoship order. You can modify the following on your autoship order(s):

Update payment information

Update billing / shipping addresses

Change the order frequency of an item

Remove items from you autoship order

Disclaimer Exclusions and Limitations:

The information on this web site if provided on an “as is” basis.  To the fullest extent permitted by law, this company:

– excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party.  This includes any inaccuracies or omissions in the website or the company’s literature

– excludes all liability for damages arising out of or in connection with your use of this website.  This includes without limitation, direct loss, loss of business or profits, damage caused to your computer, systems and programs whether is it direct, indirect, consequential and incidental damages.

– excludes all liability for side-effects from taking any of the supplements.  The client understands the potential of adverse reactions even though these are supplements and acknowledges the potential that some of these reactions, especially allergic reactions,  can be serious and even fatal.  It is the responsibility of the client to check the bottles they receive for any ingredients they may be allergic to and avoid those products.

-excludes any warranty of any kind, whether express or implied.  Vitruvia makes no warranty, express or implied that the products on this site will meet your requirements or health goals.  All products purchased on this site are sugmect only to the applicable warranties from the respective manufacturers and suppliers.  We disclaim all liability for product claims that are due to normal wear, product abuse, modification or misuse.

Liability:

Vitruvia, PLLC shall not be liable for any direct, indirect, incidental, consequential, special or exemplary damages resulting from the use of any products obtained on our website.  Any problem as a result of a product, your sole remedy, if any, is from the manufacturer of such products or supplier.

Revisions to Terms and Conditions:

The terms and conditions of this website may be modified occasionally by updating this posting.  You will not be notified of any revisions and it is your responsibility to visit this page to review updates.

Enforcement of terms and conditions:

To the fullest extent permitted by law, these Terms and Conditions are intended to be governed and interpreted pursuant to the laws of the State of Oklahoma.  Our failure to exercise or enforce any right or provision of these Terms and conditions shall not constitute a waiver of such right or provision by us.  If any provision of these Terms and Conditions is found by a court to be invalid, the court should give effect to the parties’ intentions as reflected in provision and the other provisions of our Terms and Conditions will remain in full force and effect, to the fullest extent permitted by law.

Termination:

You and we may suspend/terminate your account or your use of this website at any time for any reason or even for no reason.

Acceptance:

By using this website/store, you are accepting our Terms and Conditions.  If you elect not to accept these Terms and Conditions, do not purchase an item from this website.  If you have questions regarding the Terms and Conditions please contact us at 405-608-4447.